Outstanding Fees? Wut happen?

Once again a lot of problems occur in the Unisel financial and management system..
n again for the many times(after 3years), my financial statement for the fees payment have outstanding payments.. in other word, "hutang". this really make me angry..

stupid campaign.. i'd already paid but still have problems

The first problem that i'd to get through is the management.. this problem might be noticed every semester.. the students must come early to make a queue in order to make the payment. sometimes there are problem in online system. wut a mess..

parents also need to take action. and still must queue up.

Can u see the contra between both notices? Look stupid don't they?

Eventhough there is a numeric queuing system, but it was not being used. the management says that they cannot coperate to have to some students taking numbers for their friends. wut a lame excuse. 'klau dah malas tu ckp je la'

there is a sign but there was no machine.. why?

The other reason related to the management is the counter open was limited.. and the staffs are to slow in doing their job. "lembab". i dunno what were their qualification, but i seems like they dunno how to make the calculation.. and i think, for the same reason, it effect my financial statement.

For the record, each semester i'd paid all the fees accordingly to the correct amount. and at the same time also, my PTPTN loan were already being cut for this semester's fees ..
and last semester's statement shown that i'd paid more than enough.."tlebih byar''..

But yesterday, wut made me really shocked and unsatisfied was, the latest statement shown that i've outstanding fees more than rm1000++.. WTF is that? seriously, wut r u guys doing with all the money? My PTPTN already cut, it shud be settled.. so wut happened? sumone from the financial department, answer me..(ada ke diorg nk baca??)

That is not the end of the problem. after i got the statement (at he main hall), i asked the incharge person about the problem.. she is a lady, younger than me.. (baru keje kot) she then told me to come n see here tomorrow (hari ni la, pg td) at the Bursar's office at counter 4 (pej kewangan).

And this morning, as promised i went to see her in the office. and guess wut happen? the office are closed.. the staffs are all in the main hall(sesi pmbyaran n pngguhan bayaran). eee... SHIT.
this really make me annoyed.. u dont have to promise or set an appointment if u knew dat u'll not be in the office.. stupidity is everywhere..

OK fine, because i've already in UNISEL, so i went to the main hall.. just want to have the explanation why i have an outstanding fees.. n i want the clearance slip to take my last semester's exam result.. but once again i was dissaponted.. i met the same lady, n wut do u think she spoke to me? in Malay k.

lady : Bleh bg no matrik.. (aku pn xtau nape dia mnta no matrik aku)

me : ok. @$#%^&@^%#%&& (anggap je la aku dah bg)

lady : awk nk apa ni? (masa ni aku dah hangin)

me : smlm sy dah dtg, awk ckp suh jmpa kt ofice psal statement ni. (bleh sabar lg kot)

lady : oh, ye ke.. sorry la ye, kami xtau plak harini org rmai. tp skang xleh la.. kami sbuk skit. org rmai sgt.. klau nk kira2 ni lmbat la.. bleh dtg mggu dpn x?

me : (senyap seketika, hati dah membara ni)

lady : mnta maaf ye, kami sbuk skit.. slip exam dah amik blum? (slip exam dah amek dah) klau dah amek, awk dtg mggu dpn bwa statement ni..

me : (dah mlas nk ckp bnyk) huh.. ok lah.. (n then trus blah)


At that time, i just hold myself to the ground.. i dont want to make a riot in front of hundreds of students.. i dont want to make myself too famous.. but deep in my heart, i was really angry and dissapointed. i came from my house just to waste my time.. DAMN!!!